My Career Journey

I’ve always moved through my career with intention — and a little New York hustle. My earliest “jobs” were volunteering at daycares and summer camps once my parents decided they were done paying for me to be a camper. That’s where I learned something that stuck with me: I’m good at creating nurturing, affirming spaces where people feel safe, seen, and curious. I didn’t have the language for it back then, but I was already doing the work of learning design, culture-building, and belonging.

I started my career in the classroom, teaching Pre-K through 3rd grade — including special needs — where play and joy were my first learning frameworks. Eventually, I took a leap into a software engineering fellowship, which opened the door to the nonprofit world: teaching tech, building career development programs, and designing culturally responsive curriculum for first-gen, BIPOC, and emerging tech learners. From there, I took another leap into tech as a Learning Experience Designer, building in-product learning systems for shift workers — a community I know well, because for years I was one. That period taught me resilience, resourcefulness, and how to design learning that actually works for real people with real lives.

Across every role, my goal has been the same: create human-centered learning ecosystems that help people grow, lead, and thrive. But the biggest shift came when I realized that being the nurturing one can make you invisible in corporate spaces. I had to re-learn how to advocate for myself, trust my voice, and take up space — the way I did as a kid selling greeting cards, writing plays, and turning every idea into a tiny business. That confidence is back, and it’s guiding where I’m headed next: executive learning leadership. I’m interested in roles like Chief Learning Architect and Head of Learning & Culture — work that merges strategy, systems, storytelling, equity, and AI for global organizations that serve people across identities and geographies.

Global Learning Architect | Knowledge Culture Strategist | AI-Driven Education Leader
“I build spaces where knowledge finds people — not the other way around.”

Executive Summary

Human-centered learning architect with 10+ years building global learning ecosystems, metadata-driven knowledge systems, and impactful in-product education for SaaS and mission-driven organizations. Known for transforming complexity into clarity, designing culturally intelligent learning experiences, and leveraging AI to enhance discoverability, personalization, and scale.

Recognized as a WalkMe DAP100 Top Professional (2025–2026) for excellence in digital adoption and in-product learning.

Core Expertise

Learning Ecosystem Architecture
Metadata & Taxonomy Systems
AI Content Intelligence
In-Product Learning (WalkMe)
Customer Education & Certification
UX Writing & Content Strategy
Segmentation & Personalization
Insight Loops & Search Data Analysis
Narrative & Belonging Design
Cross-Functional Leadership

Professional Experience

Learning Experience Designer III — Deputy (2023–Present)

Humanizing workforce technology through global learning systems

Architect learning systems across Business Insights, Payroll, Analytics+, HR, Scheduling, and Timesheets
Build Smart Walk-Thrus, contextual guidance, segmentation logic, and onboarding journeys for tens of thousands of users
Lead Help Menu search analysis (10k+ monthly queries) shaping metadata & content strategy
Host and produce OnShift, an internal storytelling series breaking silos and strengthening belonging
Drive measurable impact: 13% reduction in Tier 1 tickets, 35% CTR on onboarding guides
Founding member of Deputy’s AI Champions group
WalkMe DAP100 Top Professional (2025–2026)

Senior Curriculum Developer & Knowledge Architect — Hack the Hood (2022–2024)

Designed modular digital literacy & web development curriculum
Doubled program capacity (50 → 100 learners) with 90% retention
Centered community storytelling and real client work

Learning Coach — Year Up (2021–2023)

Supported 250+ learners annually
Developed communication + job readiness curriculum
Helped young adults enter tech careers with confidence

Educator — NYC DOE (2014–2021)

Pre-K, Kindergarten, 1st Grade, Special Needs

Designed culturally responsive, trauma-informed learning environments
Built foundational literacy & learning systems
Partnered with families, IEP teams, and specialists to ensure whole-child learning

Education & Certifications

Google AI Essentials
Full Stack Web Development — Pursuit
B.A. Elementary Education & Sociology — Queens College

Technology & Platforms

WalkMe • Contentful • Confluence • Notion • Airtable • Articulate 360 • Figma • Adobe • Metadata & Taxonomy Governance • Generative AI Tools • Analytics & Insights • UX Writing Systems

Roles I’m interested in:

Chief Learning Architect & Global Head of Knowledge Culture

Future Compensation: $750,000 base + executive bonus + equity
Location: Global / Hybrid / Flexible

A role where learning, culture, AI, narrative, and strategy meet. I imagine stewarding global learning ecosystems, designing metadata and governance models, shaping knowledge culture, and bringing human-centered clarity to millions of users across geographies.

I see myself leading:

Global learning strategy and experience design
Knowledge architecture, metadata, and governance
AI-powered learning personalization
Customer education & partner enablement
Cultural storytelling + narrative cohesion
Cross-functional alignment across Product, Support, Marketing, Legal, and AI
Global learning insights, analytics, and reporting

Senior Director, Global Learning & Knowledge Experience

Future Compensation: $350,000 base + bonus + equity
Location: Global / Hybrid / Flexible

A bridge role into executive leadership — overseeing global learning journeys, content systems, knowledge operations, and AI-enhanced education across a mission-driven organization.